Help Article

Ask the Community

Find answers or join the conversation in the Community Help Forum.

Why did I get website error 4011?

PayPal presented error code 4011 - We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.

This general error relates to a database entry on the PayPal website.

For help resolving this issue or others, visit PayPal's Contact Customer Service page. Be prepared to provide the following information:
  • What did you do to create this error?
  • When (the time and date) did this error occur?
  • What was the email address in use at the time of the error?
  • Any additional information that you can provide to PayPal to help us recreate this error and resolve it.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.