Help Article

Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You will not be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.

Ask the Community

Find answers or join the conversation in the Community Help Forum.

Can I reopen a closed dispute?

No. Once a dispute is closed it can’t be reopened.

If you purchased your item on eBay, you may be able to file a claim with eBay if it’s been less than 45 days from the date of the transaction. Go to the eBay Resolution Center. You can also view our PayPal Purchase Protection article for more information.

For more information on eBay items and disputes, please visit eBay’s customer support page.

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