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Help Center > PayPal Basics/Fees > What is an eBay recoupment?

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What is an eBay recoupment?

If eBay decides an eBay Buyer Protection claim in your buyer’s favor, and your PayPal balance isn’t enough to cover the refund, eBay refunds the buyer on your behalf.

As soon as your PayPal balance is high enough, eBay automatically debits the amount you owe.

Debiting your PayPal account to repay eBay is called “recoupment.”

In the future, you can avoid recoupment by repaying eBay in the eBay Resolution Center. Here’s how:

  1. Log in to your eBay account.
  2. Click eBay Security & Resolution Center at the top of the page.
  3. Follow the steps for repaying eBay.

For more information on eBay refunds, please click here and you will be directed to eBay’s customer support page.

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