Help Center

How long does the seller have to ship my item?

We encourage sellers to ship an item as soon as they receive a payment. Most sellers ship within 7 days. (Allow extra time for international shipments.)

Depending on the shipping service the seller uses, you may be able to track your item online. If the seller prints a shipping label using PayPal, you can see the tracking number and shipping status on the Transaction Details page.

If you don’t receive your item, we recommend that you contact the seller. If you still don’t receive the item, you can open a dispute in the Resolution Center and we can help you work out the problem.