Help Article

Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You will not be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.

Ask the Community

Find answers or join the conversation in the Community Help Forum.

What kind of customer support does PayPal Cashback Mastercard provide?

For the PayPal Cashback Mastercard, Customer Service is available around the clock. You can contact the Service Center for assistance with your PayPal Cashback Mastercard by calling the number on the back of your card.

You may also reach Customer Service via live chat from 9:00 AM – 9:30PM ET. Just access our Service site by logging in to your PayPal account and selecting your PayPal Mastercard account from your Wallet. You will then be transferred to the Synchrony Bank servicing site where you will see the Live Chat option.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.