Help Article

Ask the Community

Find answers or join the conversation in the Community Help Forum.

What kind of customer support does PayPal Smart Connect provide?

For the PayPal Smart Connect account, Customer Service is available from 7:00 AM – 1:00AM EST, 7 days a week. You can contact the Service Center for assistance with your PayPal Smart Connect account by calling (866) 571-3012.

You may also reach Customer Service via live chat from 9:00 AM – 9:30PM EST. Just access our Service site by logging into your PayPal account and selecting your PayPal Smart Connect account from your Wallet.  You will then be transferred to the Synchrony Bank servicing site where you will see the Live Chat option.

We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.