Help Center

What kind of customer support does PayPal Smart Connect provide?

For the PayPal Smart Connect account, Customer Service is available from 7:00 AM – 1:00AM ET, 7 days a week. You can contact the Service Center for assistance with your PayPal Smart Connect account by calling 866-571-3012.

You may also reach Customer Service via live chat from 9:00 AM – 9:30PM ET. Just access our Service site by logging into your PayPal account and selecting your PayPal Smart Connect account from your Wallet.  You will then be transferred to the Synchrony Bank servicing site where you will see the Live Chat option.