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How do I change my personal information on my PayPal Smart Connect?

There are 3 ways to change your personal information on your PayPal Smart Connect.

To change your information online by accessing your credit summary page, follow these steps:
  1. Log into your PayPal account.
  2. Click PayPal Smart Connect Details.
  3. You will be transferred to the Synchrony Bank servicing site
  4. Once on the servicing site, click Profile at the top of the page.
  5. Make the needed changes and click Save Updates.
You can also change it on your monthly billing statement or write us at:

PayPal Smart Connect
P.O. Box 965004
Orlando, FL 32896-5004

When you update the information on your PayPal Smart Connect account, you should also make sure to update the information in your PayPal account to ensure the two match. This will improve your account experience going forward.

Note: To change the name on your account, mail a copy of the legal documents (such as a marriage certificate or court document) to the above address.
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