Help Center

What kind of customer support does eBay Extras Mastercard provide?

For the eBay Extras Mastercard, Customer Service is available around the clock. You can contact the Service Center for assistance with your eBay Extras Mastercard by calling the number on the back of your card.

You may also reach Customer Service via live chat from 9:00 AM – 9:30 PM EST, 7 days a week. Just access our Service site by logging into your PayPal account and selecting your eBay Mastercard account from your Wallet. You will then be transferred to the Synchrony Bank servicing site where you will see the Live Chat option.