Is my PayPal Credit account closed?
You can determine the status of your PayPal Credit account by checking your most recent billing statement. If your account was closed as of the date of this billing statement, a notification will appear under the section titled "Important Account Information." If your account is open, there will be no notification in this section.
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I still don't see a refund on my PayPal Credit account, where is it?If you’re still waiting for your refund to appear on your PayPal Credit account you may want to contact the merchant directly to verify the following: Did they receive your returned merchandise? What’s the amount of the refund credit you can expect to receive? Have they issued the refund? What is the credit limit on my Smart Connect account?The limit on your Smart Connect account is determined by Synchrony Bank. You can check the limit on your account by logging in to your PayPal account, then selecting your PayPal Smart Connect from your Wallet. What is my PayPal account number?Your PayPal account doesn’t have an account number or a routing number. Your account is identified by the email address that you log in with. You can’t send or receive money until you confirm this email address. After you confirm your email address you can send and receive Why is my PayPal account balance negative?Your PayPal account may show a negative balance if there’s been a chargeback or a payment reversal because a buyer complaint was decided against you. To understand why, we recommend that you review your recent account activity. How is my PayPal Credit minimum payment due calculated?Your minimum payment due each month will be the greatest of the following amounts: (A) $27 (B) $38 (if you didn’t pay the minimum payment due required in one of your 6 previous billing cycles) (C) 3.0% of the total balance of your account (excluding balances for purchases What is PayPal Credit?PayPal Credit is a line of credit from Comenity Capital Bank that gives you the flexibility to pay for your purchase now, or pay over time. It’s easy to apply and easy to use. You can use PayPal Credit on purchases at thousands of stores that accept PayPal. How do I find my PayPal Credit account number?Here’s how to find your PayPal Credit account number: Click PayPal Credit on the left side of your summary page. Click See Statements. Click a statement cycle date to view transactions from that billing cycle. Once a cycle is selected you can download that full statement by clicking How do I close my PayPal Credit account?We’re sorry to see you leave! If you’d like to close your account, please call Customer Service at 866-528-3733 Mon-Fri 8:00 AM ET to 11:00 PM ET and Sat-Sun 9:00 AM ET to 9:00 PM ET. You can also send us a letter (including your account number) to: What is my PayPal login or account ID?Your email address is your PayPal login and ID name. Why is my PayPal Student account being discontinued?Unfortunately, PayPal has made a decision to discontinue the PayPal Student Account and PayPal Student Debit MasterCard products for all customers effective September 29th. However, the send money feature to transfer funds from the Student Account to the parent’s PayPal account will be available until November 15, 2016. How do I know if my PayPal account is limited?If your account is limited, we will send you an email with the reason for that limitation. For your convenience, we always list the steps to remove the limitation in the Resolution Center under Steps to Remove Limitation. If you received an email stating that your account is Why should I link my PayPal Credit account to my PayPal account, and how do I link them?Linking your accounts helps you get the most from PayPal Credit. Here’s why: You can manage both accounts at www.paypal.com. You can pay your bill, see recent activity, set payment reminders, schedule automatic payments, and much more! You’ll be able to use PayPal Credit at most places PayPal Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $4.00 USD). Here’s how to review and update your settings. Click the Settings icon next to "Log Out." Click Preapproved payments. Select the payment preference you wish use. Click Update settings . Will my funding sources transfer when I start managing my PayPal Credit account on PayPal.com?No. Since the requirements for PayPal Credit and PayPal differ, we cannot add your current funding sources without you going through approval and set up process of adding them yourself. This is also a security feature to make sure you are in control of who has access to Can I link more than one PayPal credit product to my PayPal account?At this time, you can only have one PayPal card (PayPal Credit, PayPal MasterCard or eBay MasterCard) linked to your PayPal account. We apologize for any inconvenience and are working to enable this feature. How long will it take for a refund to appear on my PayPal Credit account?You can generally expect a refund to appear on your PayPal Credit account within 7-10 business days of the date the merchant processed the refund. Merchants have varying timeframes for processing refunds for returns. You can see refunds online. Here's how: Click Details next to Paypal Credit on How do I remove a credit or debit card from my PayPal account?Here's how to remove a credit or debit card: Log in to your PayPal account. Click Wallet at the top of the page. Click the card you want to remove. Click Remove card. A few things to keep in mind: You cannot remove a card if you have a How do I stop paper billing for my PayPal Credit account?We’re happy you’ve decided to go green! You can sign up for paperless billing online. Here’s how: Go to your Profile. Click Notifications. Scroll to the PayPal Credit section and look for your statement setting under "Your PayPal Credit statements." Click the option to Receive by mail or How do I link a debit or credit card to my PayPal account?Here's how: Click Wallet at the top of the page. Click + Link a card or bank. Click Link a debit or credit card. Fill in your card details and click Link Card. In some cases, in order to ensure you're the card owner, we may ask you
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