I still don't see a refund on my PayPal Credit account, where is it?
If you’re still waiting for your refund to appear on your PayPal Credit account you may want to contact the merchant directly to verify the following:
- Did they receive your returned merchandise?
- What’s the amount of the refund credit you can expect to receive?
- Have they issued the refund?
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.
How long will it take for a refund to appear on my PayPal Credit account? You can see refunds online. Here's how:Why did I receive my CFPB refund to my PayPal account and not a check? PayPal Credit accounts that were linked to an active PayPal account received the refund in their PayPal accounts . PayPal Credit accounts that were not linked to an active PayPal account received the refund in the form of a check For questions about using or withdrawing funds from your PayPal account, please contact PayPal Credit Customer Service at: 1-866-528-3733, Mon-Fri 5:00 AM to 10:00 PM PT and Sat-Sun 6:00 AM to 8:00 PM PT.Where is my refund? If you paid using PayPal Credit , the amount is refunded to your PayPal Credit account .How is a refund credited? If you paid using PayPal Credit , the amount is refunded to your PayPal Credit account .Common questions about issuing refunds If your buyer used PayPal Credit to make this purchase, the amount is refunded to their PayPal Credit account . Can I cancel a refund? Once a refund has been sent, it cannot be canceled.How do I issue a refund for a dispute? Here’s how: Click Issue a full refund You can issue a refund within 180 days of receiving a payment. Issuing a full refund automatically closes a dispute. If your PayPal account balance does not have enough money in it, the entire refund will be issued from the primary bank account linked to your PayPal account. You can also offer a partial refund Click Offer a partial refund to figure out the net refund amount and fee refund. Click Offer refund You can issue a partial refund within 180 days of receiving a payment.I want a refund. How do refunds work? If you changed your mind on a purchase or made a mistake you can cancel the payment or ask your seller or merchant for a refund How and when your money is refunded depends on how you made the original payment: Where your refund goes including PayPal Credit If the card you paid with is closed or invalid, the money will still be refunded to your credit card account. Same day as the refund was issuedI just opened a PayPal Credit account. Now what? Shortly after your first purchase, you’ll receive a welcome email. Then, about 10 to 14 days after your first purchase you’ll receive an email notification that your billing statement is available online. You can log in to at any time to see your purchases and keep track of when your payments are due.How do I find my PayPal Credit account number? on the left side of your summary page. Click See Statements Click a statement cycle date to view transactions from that billing cycle.How do I close my PayPal Credit account? We’re sorry to see you leave! If you’d like to close your account, please call Customer Service at 866-528-3733 Mon-Fri 8:00 AM ET to 11:00 PM ET and Sat-Sun 9:00 AM ET to 9:00 PM ET.Why should I link my PayPal Credit account to my PayPal account, and how do I link them? You can manage both accounts at . You can pay your bill, see recent activity, set payment reminders, schedule automatic payments, and much more!Is my PayPal Credit account closed? You can determine the status of your PayPal Credit account by checking your most recent billing statement. If your account was closed as of the date of this billing statement, a notification will appear under the section titled "Important Account Information." If your account is open, there will be no notification in this section.How can I get a refund on an Android Pay purchase? If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last four digits of your unique virtual card, which is located in the Android Pay App. It will often allow them to look up the transaction in their system to confirm a purchase. You can find your virtual card in the Android Pay app, then click on the PayPal card and see Virtual Account at the bottom. Your refund will be credited back to your PayPal balance.Will my funding sources transfer when I start managing my PayPal Credit account on PayPal.com? No. Since the requirements for PayPal Credit and PayPal differ, we cannot add your current funding sources without you going through approval and set up process of adding them yourself. This is also a security feature to make sure you are in control of who has access to your accounts.How do I pay my PayPal Credit account with the mobile app? Tap Manage PayPal Credit . Tap Make a Payment. Choose how much you want to pay.How do I stop paper billing for my PayPal Credit account? Click Notifications Scroll to the PayPal Credit section and look for your statement setting under "Your PayPal Credit statements." Click the option to Receive by mailHow do I dispute a PayPal Credit purchase? Don’t see your PayPal Credit purchase on your PayPal account ? Email us by clicking Contact at the bottom of any PayPal page.Why do I have two PayPal Credit accounts? at the bottom of any PayPal page to call or email us. Can I link more than one PayPal Credit product to my PayPal account ?How do I increase my PayPal Credit limit? At this time, PayPal Credit customer support representatives cannot raise your PayPal Credit limit over the phone. However, if you check out with PayPal Credit and you don’t have enough available credit to cover your purchase, your account will be instantly reviewed to see if you qualify for an increase. If we can't raise your credit limit we’ll send you an email within 24-48 hours to tell you why.
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.