I still don't see a refund on my PayPal Credit account, where is it?
If you’re still waiting for your refund to appear on your PayPal Credit account you may want to contact the merchant directly to verify the following:
- Did they receive your returned merchandise?
- What’s the amount of the refund credit you can expect to receive?
- Have they issued the refund?
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How long will it take for a refund to appear on my PayPal Credit account?You can generally expect a refund to appear on your PayPal Credit account within 7-10 business days of the date the merchant processed the refund. Merchants have varying timeframes for processing refunds for returns. You can see refunds online. Here's how: Click Details next to Paypal Credit on What if I want to close my PayPal account and I have a PayPal MasterCard® or PayPal Smart Connect account? Can I still use it?If you choose to close your PayPal account and you have a PayPal Extras MasterCard or PayPal Smart Connect account, your options for using and servicing your PayPal MasterCard or PayPal Smart Connect account will be limited.What if I want to close my PayPal account and I have a PayPal Cashback Mastercard account - Can I still use it?As required under the terms and conditions of your PayPal Cashback Mastercard account, you must have an open PayPal account in good standing to which your PayPal Cashback Mastercard Card account is linked in order to redeem your cashback rewards. If your PayPal Account is closed for Where is my refund?You can view the status of your refund in your Activity. Here’s how to view the latest status: Click Activity at the top of the page. Click Advanced search to see the dropdown menu. Select Refunds. Select the desired date range to see your refund. Click the refunded transaction What is PayPal Smart Connect? Where can I use it?PayPal Smart Connect is a line of credit that you can use to make purchases through PayPal. PayPal Smart Connect can be used anywhere that PayPal is accepted.Can I still make purchases using my eBay Mastercard account if I close my PayPal account?While you can continue to use your eBay Mastercard to make purchases in store or online, you will no longer be able to use the card through PayPal. You must maintain an open PayPal account to take full advantage of all the benefits associated with purchasing through PayPal. What is the Payouts API and how do I enable it on my account?The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a single API call. You can specify the recipients by using their PayPal email addresses, phone numbers, or encrypted Can I still access or service my PayPal Smart Connect account online if I close my PayPal account?No. Online access and servicing requires that you maintain an open PayPal account. Once you close your PayPal account you will receive paper statements from Synchrony Bank.Can I still make purchases using my PayPal Extras Mastercard account if I close my PayPal account?While you can continue to use your PayPal Extras Mastercard to make purchases in store or on-line, you will no longer be able to use the card through PayPal. You must maintain an open PayPal account to take full advantage of all the benefits associated with purchasing through PayPal.Can I still make purchases using my PayPal Smart Connect account if I close my PayPal account?Since the PayPal Smart Connect account is an online credit card that can only be used for purchases made through PayPal, once you close your PayPal account you will no longer be able to use your Smart Connect account.What is the credit limit on my Smart Connect account?The limit on your Smart Connect account is determined by Synchrony Bank. You can check the limit on your account by logging in to your PayPal account, then selecting your PayPal Smart Connect from your Wallet. Will my funding sources transfer when I start managing my PayPal Credit account on PayPal.com?No. Since the requirements for PayPal Credit and PayPal differ, we cannot add your current funding sources without you going through approval and set up process of adding them yourself. This is also a security feature to make sure you are in control of who has access to Can I still access or service my PayPal Extras Mastercard online if I close my PayPal account?If you choose to close your PayPal account you will no longer be able to access or service your PayPal Extras Mastercard account online. This includes online services such as setting up recurring payments, viewing statements, redeeming reward points, etc. Going forward you will receive a monthly paper Can I still access and service my eBay Extras Mastercard online if I close my PayPal account?If you choose to close your PayPal account you will no longer be able to access or service your eBay Extras Mastercard account online. This includes online services such as setting up recurring payments, viewing statements, redeeming reward points, etc. Going forward you will receive a monthly paper Is my PayPal Credit account closed?You can determine the status of your PayPal Credit account by checking your most recent billing statement. If your account was closed as of the date of this billing statement, a notification will appear under the section titled "Important Account Information." If your account is open, there will Can I request a credit limit increase on my PayPal Extras Mastercard?Yes. To make a request, contact customer service by using the customer service phone number listed on the back of your card.I can't find the money I received. Where is it?Money received into your PayPal account is placed in your PayPal balance. Your PayPal balance shows how much money you have available in your account, in your primary currency. It doesn’t reflect pending payments, recurring payments or orders that have not yet been completed. Log in to There is an unknown charge on my PayPal account, what should I do?If there is an unknown charge on your PayPal account, let us know right away. Remember you are always 100% protected against unauthorized transactions sent from your account. Before reporting this unknown charge please be sure it is not linked to a preapproved payment, recurring payment or subscription. Where do I find the PayPal code to link and confirm my debit or credit card?You can find your 4-digit PayPal code on your debit or credit card statement next to or near the charge amount. Your code will look like this in the item description section of your statement: PayPal*1234 CODE or PP*1234 CODE Please allow 2 to 3 business days for
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