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If you have received a payment and need to void it you can do so within your PayPal powered by Braintree control panel. You have the ability to void a credit card or debit card payment when it's still awaiting settlement.
How do I void a payment through my PayPal powered by Braintree Control Panel?
Here's how to void a payment in your Braintree control panel.
- Log in to your Control Panel.
- Click Transactions.
- Scroll down and search by most recent transactions.
- Click the Transaction ID of the payment you would like to void.
- Click Void
How do I refund my customer through PayPal powered by Braintree?
If you have more questions, please contact us at PPpbBTMerchantSupport@paypal.com.
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