Help Article

Help Center > My Account/Update profile info > How do I no longer receive automated calls and texts?

Ask the Community

Find answers or join the conversation in the Community Help Forum.

How do I no longer receive automated calls and texts?

We value our relationship with our customers and we use technology to enhance your experiences with PayPal.  At times, we may use autodialed calls and prerecorded messages to provide you with important information about your account.

However, you can choose to not receive these calls or text messages at any time.

Here’s how to no longer receive autodialed calls or text messages:
  1. Click Settings (the cog) near the top of the page.
  2. Click Update next to your mobile phone number.
  3. Uncheck the boxes about contacting you.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.