What is my PayPal login or account ID?
Your email address is your PayPal login and ID name.
Your email address is your PayPal login and ID name.
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What is my PayPal account number?Your PayPal account doesn’t have an account number or a routing number. Your account is identified by the email address that you log in with. You can’t send or receive money until you confirm this email address. After you confirm your email address you can send and receive How do I enable Touch ID and login enrollment for PayPal mobile?Here's how: Using your mobile device, log in to your PayPal mobile app. (See PayPal's mobile apps page for complete mobile options.) Select Settings (cog in upper right corner) > Login and Security > Touch ID. Click the toggle. Your Touch ID login is now enabled, allowing you What is the limit on my PayPal Extras Mastercard, eBay Extras Mastercard or PaPal Cashback Mastercard?The limit on your credit card account is determined by Synchrony Bank. You can check the limit on your account by logging in to your PayPal account, then selecting your PayPal Mastercard from your Wallet. What do I do if my PayPal Cash Card is Lost or Stolen?Let us know right away if your PayPal Cash Card is lost or stolen. For your protection, we’ll cancel your card and ask you to request a new one. Log in to your PayPal account and select the PayPal Cash Card. Next, go to Manage my card and select Report card lost How do I replace my email address in a non-hosted, unencrypted PayPal button with my Merchant Account ID?Here's how: Log in to your PayPal account. Click Profile > Profile and settings.. Ensure you are on the My business info option in left column. Copy your Merchant Account ID. Open the HTML code of the PayPal button in your website and replace your PayPal account email There is an unknown charge on my PayPal account, what should I do?If there is an unknown charge on your PayPal account, let us know right away. Remember you are always 100% protected against unauthorized transactions sent from your account. Before reporting this unknown charge please be sure it is not linked to a preapproved payment, recurring payment or subscription. What is the maximum amount I can send with my PayPal account?If your account is Verified, there’s no limit on the total amount of money you can send from your account. You can send up to $10,000 in a single transaction. (This amount can vary, though, depending on your currency.) If your account is Unverified, there’s a limit on What happens if my mobile device is lost or stolen?If you lose your mobile device, you should deactivate PayPal within Android Pay as soon as possible. Here’s how: Log in to your PayPal account. Click Settings (Gear icon), then click Payments. Click Manage pre-approved payments and cancel the latest Active Google, Inc billing agreement. If you need What if I want to close my PayPal account and I have a PayPal MasterCard® or PayPal Smart Connect account? Can I still use it?If you choose to close your PayPal account and you have a PayPal Extras MasterCard or PayPal Smart Connect account, your options for using and servicing your PayPal MasterCard or PayPal Smart Connect account will be limited.Is my PayPal Credit account closed?You can determine the status of your PayPal Credit account by checking your most recent billing statement. If your account was closed as of the date of this billing statement, a notification will appear under the section titled "Important Account Information." If your account is open, there will Why is my PayPal account balance negative?Your PayPal account may show a negative balance if there’s been a chargeback or a payment reversal because a buyer complaint was decided against you. To understand why, we recommend that you review your recent account activity. What is the credit limit on my Smart Connect account?The limit on your Smart Connect account is determined by Synchrony Bank. You can check the limit on your account by logging in to your PayPal account, then selecting your PayPal Smart Connect from your Wallet. What should I do if my account is locked?If your account is locked, it usually means we need some information about your account or recent transactions. Please contact us, and have the following information available so we can confirm that you own the account: Your telephone number. A statement for the credit card or bank account What is the “Correlation ID” field in the API used for?This field contains an alphanumeric string that allows PayPal to track every API call attempt. Every PayPal API response includes a Correlation ID field. If you contact PayPal with any questions regarding a specific API call, provide this value either in your support request or by attaching the log file What information is required to open a Personal PayPal account?To open a Personal account, you just need to provide your first and last name, address, phone number, and email address. For your protection, you’ll create a password for your new account and select 2 security questions. After you sign up for an account, you can start receiving What is a PayPal for Marketplaces reference account?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. A reference account is a PayPal general ledger entry that the What happens when an authorized payment is returned for insufficient or uncollected funds by my bank?If a payment is funded through a funding source that is a bank account, and that bank account rejects the payment because of insufficient (NSF) or uncollected funds, PayPal at its discretion may attempt to resend or represent the entry up to two (2) additional times. If the Why is my PayPal Student account being discontinued?Unfortunately, PayPal has made a decision to discontinue the PayPal Student Account and PayPal Student Debit MasterCard products for all customers effective September 29th. However, the send money feature to transfer funds from the Student Account to the parent’s PayPal account will be available until November 15, 2016. How do I know if my PayPal account is limited?If your account is limited, we will send you an email with the reason for that limitation. For your convenience, we always list the steps to remove the limitation in the Resolution Center under Steps to Remove Limitation. If you received an email stating that your account is
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