Can I cancel a money request or invoice that I've already sent to someone?
Yes. You can cancel a money request or invoice at any time:
Yes. You can cancel a money request or invoice at any time:
- Click Activity near the top of the page.
- Click Cancel under Order status/Actions next to the transaction you want to cancel.
- Click Yes.
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Can I request money from someone who does not have a PayPal Account?Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now, Donations, and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal if you are a merchant and How can I request an additional card to provide to someone I've authorized to use my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account?There are two ways to add an authorized user to your account – online or by phone. To add a user online, access the servicing site by logging into your PayPal account and clicking PayPal Mastercard from the Account Summary page. Once you’re transferred to the Synchrony Bank How do I pay for a payment request or invoice?You can pay a money request or invoice by clicking Pay Now in the email we sent you. If you don’t have a PayPal account, you can create a new account before you pay. If you don’t want to create an account, you can pay using a credit How do I know if my money request or invoice has been paid?After your money request or invoice has been paid: We email you to let you know it has been paid. The Status of the invoice or money request changes to Paid in your transaction history. The money appears in your balance. Why did I get emails telling me that IPNs sent to a URL are failing?Issue You got messages about failing IPNs. Cause If you receive payments from different venues (such as eBay, invoicing, or personal payments), make sure that you haven't set a specific URL on your profile to handle all IPNs. Because this URL belongs to the shopping cart, it won't How do I request payments or send an invoice?Here's how you can ask someone to send you money: Click Send & Request at the top of the page. Click Request from anyone or Create Invoice. Enter the required information. Click Next. Enter the amount you are requesting and click Request Money. You can request money from Can I cancel a PayPal payment?You can usually cancel a PayPal payment that is in a pending or unclaimed status. These payments will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account. This does not apply to an order you would like to cancel, please reach Is there a limit to how much money I can collect using Money Pools?No, there is no limit to how much money you can collect using Money Pools.Why is the payment I sent pending? What if I want to cancel it?You can usually cancel payments that are in a pending or unclaimed status. These payments will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account. This does not apply to an order you would like to cance, please reach out to Can I withdraw money to my credit, debit, or prepaid card?Yes. You can withdraw money to eligible Visa & MasterCard debit or prepaid card. Eligible cards that support this withdrawal will be shown to you in the "To" drop-down in the withdrawal page. The money will be moved to the bank account associated with the card selected during How can I get and add money to a PayPal Prepaid MasterCard®?You can purchase a temporary card from a retail location. Once you have your card, activate it, load funds and start shopping. You can add money to the PayPal Prepaid card through: Direct Deposit: Direct deposit is the easy and no-cost way to add all or part of Can I provide additional information or evidence to help resolve a claim?Yes, you can send us a fax or upload your information to the Resolution Center. To send us a fax or uploaded document: Click the Settings bell at the top of the page. Click Resolve next to the claim. Click Resolve Complaint on the Claim Details page. Select I Can I use PayPal Credit to send money?Yes! Here’s how: Click Send & Request at the top of the page. Select Pay for goods or services or Send money to friends or family. Enter the email address or mobile number of the recipient. Click Next. Review the payment method and amount. Click Change Payment Method What is proof of delivery and how can I provide that to my customers?Proof of delivery is an online documentation from a shipping company that includes: The item's status as delivered. The date the item was delivered. The recipient's address, showing at least the city and state, or city and country, or zip/postal code (or international equivalent). The address information on How can I send money as a gift?You can send secure gift payments to friends and family through your PayPal account. It's perfect for graduations, birthdays or any special occasion! Click Send & Request. Click Get Started under “Send a gift.” Enter the receivers name, email or phone number and click Next. Enter the gift How do I send money to friends or family?To send money to friends or family, log in to your PayPal account and click Send & Request at the top of the page. Select either Send to friends and family in the US or Send to friends and family internationally. Enter the email, mobile number or name I sent money to the wrong email address, but the payment is completed. What do I do?If the payment status is Completed, you need to ask the recipient to send you a refund. You’ll find the recipient’s contact information on the Transaction Details page. Here’s how to find their contact information: Click Activity at the top of the page. Click the transaction. Locate your recipient’s When I send a PayPal Invoice, what payment methods can my customers use?When your customers receive an invoice, they can choose to pay you with: credit or debit cards, bank transfers, eChecks, PayPal payments and PayPal Credit financing.  Your customers are not required to have a PayPal account to pay you.  PayPal Credit is subject to consumer credit Can I request an increase to my credit limit on my PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard?Yes. To make a request, you may contact customer service by using the customer service phone number listed on the back of your card.
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