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How do I check the status of a claim?

To check the status of a claim:
  1. Click Resolve a problem in our Resolution Center.
  2. Select Open Cases from the list and choose the claim you want to check.
  3. Click View in the Action column.
You'll see the next steps for your case under "What happens next." If we're already reviewing your claim, you'll see an estimated resolution date.
 
If you can’t find your claim:
  1. Select All Closed Cases from the View list.
  2. Click the Case ID to check its status.
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