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Help Center > Problems/Report/resolve a problem > How do I accept or deny a partial refund?

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How do I accept or deny a partial refund?

You can accept or deny a partial refund in the Resolution Center.

  1. Go to the Resolution Center.
  2. Open cases from the list.
  3. Click Resolve next to your case.
  4. Accept the seller's refund offer or suggest a different amount.
  5. Click Submit.
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