Last updated on January 16, 2024
Last updated on January 16, 2024
The Visa+ service (“Visa+”) is a service of Visa, Inc. and is made available to you by PayPal, Inc. (“PayPal”) through the PayPal services and subject to these Visa+ Terms and Conditions (“Visa+ Terms”). Visa+ allows you to use your PayPal account to send money to, and receive money from, friends and family members with eligible Visa+-enabled digital wallets, including Venmo. You must have an eligible PayPal personal account and PayPal Balance account to use Visa+. You may fund Visa+ transfers with your PayPal Balance account or other eligible linked payment methods. Funds sent to you through Visa+ will be received into your PayPal Balance account.
To send or receive money through Visa+, we must verify the required identifying information you provide to us, and you must sign up for Visa+ through the PayPal website or app and activate a Visa+ payname (“Payname”). By signing up for Visa+ and using a Payname on PayPal, you agree to comply with these Visa+ Terms. These Visa+ Terms are a legal agreement between you and PayPal, they supplement the PayPal User Agreement and the PayPal Balance Terms and Conditions that govern your use of PayPal’s services generally, and they may be revised pursuant to the revision terms set forth in the PayPal User Agreement. If any conflict exists between these Visa+ Terms and the PayPal User Agreement or any other terms and agreements between you and PayPal, these Visa+ Terms shall control with respect to Visa+, but only to the extent of the conflict.
When you sign up for Visa+ on PayPal, you will be assigned a unique Payname to conduct transactions. You can send money to your friends and family by providing their Payname for another eligible Visa+-enabled wallet outside of PayPal, including Venmo, and providing any required verifying information. You can receive money into your PayPal Balance account from eligible Visa+ wallets by providing the sender with your Visa+ Payname for PayPal. The sender may need your phone number or other information about you in order to verify your Payname or complete the transaction.
You must ensure that the Payname of your recipient is accurate and associated with the person to whom you intend to send money. Do not send money to a Payname or person you do not know, or that you have not verified is accurate and associated with your intended recipient. We cannot cancel or reverse payments sent via Visa+.
Visa+ may only be used to send and receive money for personal purposes and cannot be used for commercial or business purposes, or in any manner that would violate the PayPal User Agreement. Please note that if your personal account is converted to a business account, your Payname for PayPal will be deactivated. Visa+ may only be used to send or receive U.S. dollars within the United States and its territories. Please see the PayPal User Agreement for how amounts owed to PayPal and negative balances are addressed.
Transactions conducted through Visa+ may be delayed for compliance, fraud, or risk review purposes by PayPal, Visa, and/or the sender’s or recipient’s Visa+ wallet provider. These reviews may also result in money or transactions you sent, or received, being canceled or reversed.
Transactions sent from your Visa+ Payname for PayPal are completed outside of PayPal and by other Visa+ wallet providers. Similarly, transactions sent to your Visa+ Payname for PayPal are initiated outside of PayPal and by other Visa+ wallet providers. PayPal is not responsible for the acts, errors, policies, or procedures of third-party Visa+ wallet providers. If you have a dispute or complaint about a Visa+ transaction, please visit our Resolution Center.
The fees for transactions sent and/or received through Visa+ are described on our Fees page and PayPal Balance Long Form Disclosure. You will receive a receipt for each Visa+ transaction conducted using your Visa+ Payname on PayPal, and Visa+ transactions sent or received using your PayPal account will be included on your PayPal account statements.
We reserve the right to discontinue, modify, or condition the use of Visa+ and/or your Payname for PayPal. Except as otherwise required by applicable law, we may block, restrict, suspend, or terminate your use of your Payname for PayPal and access to Visa+ through the PayPal service at any time upon notice. PayPal reserves the right to do so for any breach or violation of these Visa+ Terms, the PayPal User Agreement, the PayPal Balance Terms and Conditions, or any other terms and agreements between you and PayPal, or if we suspect fraudulent activity, or in connection with the cancellation or suspension of your PayPal account. You agree that we will not be liable to you or any third-party for any block, suspension, cancellation, or termination of your use of your Payname for PayPal or access to Visa+.
You may deactivate your Payname for PayPal and your use of Visa+ on PayPal through the app or website. If you do so, we will complete any transactions initiated or in process prior to deactivation.