Last updated on June 17, 2022.
Last updated on June 17, 2022.
By using the PayPal Generosity Network (“Generosity Network”), you agree to these terms and conditions (“Terms”). In these Terms, we use the terms “PayPal” or “we” to refer to PayPal, Inc. These Terms govern your use of the Generosity Network as a donor or fundraiser, as described below, and supplement the PayPal User Agreement which governs your use of your PayPal account and the PayPal services.
By using the Generosity Network, you agree to comply with all the terms and conditions in these Terms and all other terms and policies linked or otherwise referenced in these Terms, all of which are incorporated by reference into these Terms. We may terminate, cancel, suspend, amend, or otherwise modify these Terms at any time consistent with the User Agreement, subject to applicable law. By continuing to use the Generosity Network after any changes to these Terms become effective, you agree to abide and be bound by those changes.
The Generosity Network is a service offered by PayPal as a platform to you (“Fundraiser Creator”) to create a fundraiser on the Generosity Network to raise money for yourself or for others in need (“Fundraiser”), and for contributors to a Fundraiser (“Donors”) to contribute funds (“Donations”) to a Fundraiser. All Fundraisers must comply with these Terms. PayPal reserves the right to remove or restrict the creation or publication of any Fundraiser that does not comply with these Terms.
When you create a Fundraiser for: (1) yourself, (2) your friends or family, or (3) any businesses, we call that a “Personal Fundraiser.” When you create a Fundraiser to benefit an eligible charity, we call that a “Fundraiser for Charity.”
You may create one Personal Fundraiser at a time, but you may create more than one Fundraiser for Charity. The maximum amount that may be collected on a Personal Fundraiser is $20,000 USD. There is no limit on funds that can be raised for a Fundraiser for Charity. You must have verified your identity with PayPal and your account with PayPal must be in good standing to create any Generosity Network Fundraiser. Your account with PayPal must remain in good standing throughout the entirety of the Fundraiser. Fundraisers may only last up to 30 days.
Fundraiser Creators shall accurately and honestly describe what the Donations will be used for, and the Fundraiser Creator must use the Donation for the purpose(s) stated in the Fundraiser. The Fundraiser Creator is solely responsible for any false, inaccurate, or misleading Fundraiser or Fundraiser Content (defined below), and for any misuse of Donations.
For Personal Generosity Network Fundraisers
If you collect Donations on behalf of someone else other than yourself, you agree to deliver all of the Donations to the ultimate beneficiary as soon as possible. You agree to provide us with any information we may request and that we deem necessary to verify your compliance with these Terms, including information and/or documentation that proves you have the authority to collect Donations on behalf of a beneficiary and how the Donations will be transferred to the beneficiary.
PayPal disclaims all liability and responsibility for the outcome or success of a Fundraiser. Fundraiser Creators accept the risk and accept that the Fundraiser may not be successful or that the Fundraiser may experience changes, delays, or unforeseen challenges. PayPal does not guarantee or represent that Donations will be used as described in the Fundraiser or that the Fundraiser will achieve its goals.
For Generosity Network Fundraisers for Charity
You may create multiple Fundraisers for Charity. For Fundraisers for Charity, you will select a charity to benefit from your Fundraiser. All Donations will go directly to PayPal Giving Fund (Federal Tax ID: 45-0931286), subject to its Donor Terms of Service, which is hereby incorporated into these Terms. Donations will be granted by PayPal Giving Fund to your recommended charity in accordance with its Donation Delivery Policy, also incorporated by reference into these Terms.
In the rare case that PayPal Giving Fund cannot grant Donations to your selected charity, PayPal Giving Fund will reach out to Donors for another charity recommendation, and will reassign the donations to another similar charity if Donors do not respond.
Donors will receive an official tax donation receipt from PayPal Giving Fund for their Donation.
PayPal Giving Fund will only grant unrestricted funds to eligible charities, which charities can apply as they choose in support of their overall mission. You may not create a Fundraiser for Charity that purports to restrict how the recommended charity may use the funds.
The use of the Generosity Network, including use of Fundraiser Content, is subject to PayPal’s Privacy Statement.
When the Fundraiser you create is published, your name, PayPal profile photo, and the total amount you have collected will be publicly displayed on the Fundraiser, in addition to any other images, video, and/or information that you add when creating or modifying your Fundraiser. If you elect to share your Fundraiser only with people who have a link to your Fundraiser, only people with the link to your Fundraiser will be able to see your name, PayPal profile photo, and the total amount you have collected, in addition to any other images, video, and/or information that you add when creating or modifying your Fundraiser.
Unless you have elected to share your Fundraiser only with people who have a link to the Fundraiser, we will include and display your Fundraiser on the Generosity Network which shall allow others to search for Fundraisers by zip code, category, keywords, etc. The Fundraiser and all its contents will be publicly available until it is removed from the Generosity Network.
After the Fundraiser expires, the Fundraiser will automatically be removed from the Generosity Network (if applicable); the Fundraiser will still be viewable from its unique link, but the donate button will be disabled without the ability to reactivate.
In addition, unless a Donor chooses to be anonymous, a Donor’s name, donation amount, and picture will be publicly displayed on the Generosity Network Fundraiser. If you elect to share your Fundraiser only with people who have a link to your Fundraiser, only people with the link to your Fundraiser will be able to see Donors’ names, donation amounts, and pictures.
Even if a Donor elects to be publicly anonymous, the Fundraiser Creator will see a Donor’s details.
In addition to the Prohibited Activities and Activities Requiring Approval in the PayPal Acceptable Use Policy, you may not post any content within the Fundraiser (“Fundraiser Content”) that:
If you create a Fundraiser to support others in need, please be respectful of their privacy. You need to ensure that intended beneficiaries consent to their name being used, their photo or likeness being displayed, etc.
Fundraiser Content remains the property of the Fundraiser Creator. The Fundraiser Creator hereby grants to PayPal and its affiliated companies and users a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, and irrevocable license to duplicate, copy, display, publish, upload, perform, distribute, modify, create derivative works, delete, post, forward to others, and otherwise use your Fundraiser Content, and associated intellectual property and publicity rights, in connection with the operation of the Generosity Network or the promotion, advertising, or marketing thereof, in any form, medium or technology now known or later developed.
As a Fundraiser Creator, you further represent and warrant that: (1) you have all the licenses, rights, consents, and permissions in your Fundraiser Content necessary to make this license and grant, and (2) Fundraiser Content is accurate and does not and will not infringe any third party’s intellectual property right, proprietary right, privacy right, confidentiality, right of publicity, or otherwise violate these Terms or applicable law.
Personal Fundraisers: Personal Fundraiser Donations will be held in a separate balance within your PayPal account. This balance is not a separate account, nor is it a bank account, collective investment, investment or savings account, and it is not eligible for FDIC insurance. You will not earn interest on Donations. Donations in this separate short-term balance must be transferred to your payment account with PayPal before use, transfer, or withdrawal for the stated purpose of your Fundraiser only. Fundraisers are intended for short-term use. They are not meant to be used for long-term or indefinite holding of funds. The use, transfer, and withdrawal of Donations from your PayPal account are governed by the PayPal User Agreement, including, as applicable, the PayPal Balance Terms and Conditions.
Fundraisers for Charity: Fundraisers for Charity Donations are made directly to PayPal Giving Fund, which will grant the funds to your recommended, eligible charity in accordance with its Donation Delivery Policy. See “Creating a Generosity Network Fundraiser: For Generosity Network Fundraisers for Charity” above.
You may not use the Generosity Network for the explicit or implicit purpose of or involving:
You may not:
Personal Fundraiser Creators or other people benefiting from the Donations are solely responsible for assessing, collecting, reporting, or remitting all taxes, duties, levies, charges or assessments applicable or payable in connection with Personal Fundraiser Donations.
Personal Fundraiser Donations are generally not tax-deductible under applicable law. PayPal does not offer any tax advice regarding Donations. Before using the Generosity Network, you should consult your own tax, legal, financial, or other advisor as appropriate.
Donations made to a Fundraiser for Charity are generally tax-deductible to the extent permitted by law. Donors will receive an official tax donation receipt from PayPal Giving Fund. See “Creating a Generosity Network Fundraiser: For Generosity Network Fundraisers for Charity,” above.
If you set up a Generosity Network Fundraiser, you must ensure compliance with all applicable laws (including, for example, applicable consumer protection laws and state and federal laws on fundraising).
All Donations to a Fundraiser are done at the Donor’s own risk and PayPal bears no liability whatsoever in this regard. It is the Donor’s responsibility to understand how the Donation will be used and by whom. The Fundraiser category is provided as a convenience and not a guarantee. Donors cannot rely on PayPal to determine whether any Fundraiser category or Fundraiser Content may be inaccurate. If Personal Fundraiser Donations are not used for the stated purpose, the Donor’s only recourse is against Fundraiser Creator. PayPal is not obliged to monitor whether the use of the Donations is in accordance with the stated use. PayPal has no liability whatsoever to any beneficiary of the Fundraiser.
PayPal may remove a Fundraiser and its contents at any time.
If we have reasons to believe that you have engaged in any activities which violate these Terms, the PayPal User Agreement, or PayPal’s Acceptable Use Policy, we may not only remove your Fundraiser, but also hold the Donations in your PayPal account, or limit, suspend, or close any and all PayPal services.
PayPal’s additional rights are set out in section “Actions We May Take if You Engage in Any Restricted Activity” of the PayPal User Agreement.
For Personal Fundraisers the applicable Donation or Charity Transaction rates and all other applicable fees, as set forth on the Consumer Fees page, will apply.
PayPal covers transaction fees for Donations to Fundraisers for Charity. PayPal’s currency conversion spread may still apply.
All Donations are final and will not be refunded. Donor may contact the Fundraiser Creator directly to request a refund. PayPal has no obligation to participate or become involved in any dispute between Donor and Fundraiser Creator regarding any refund.
You own the money in your account with PayPal. However, you may not use Donations for purposes other than the stated purpose of your Fundraiser listed on the Generosity Network.
PayPal is under no obligation to monitor the use of the Personal Fundraiser Donations and assumes no liability whatsoever if the Donations are not used in accordance with the stated purposes of the Fundraiser. PayPal is not liable for, and assumes no rights, title interests in, or obligations related to the Donations, which are personal payments received by the Fundraiser Creator from Donors. Any disputes with Donors in relation to the Fundraiser or use of the Donations are the responsibility of the Fundraiser Creator and no right, title, or interest arises in the Donations by the Donors who make the personal payment at their own risk.
However, if you believe a Fundraiser beneficiary or Fundraiser Creator is not using the Donations for the stated purpose, you can use the “report” button on the Fundraiser to alert us to the potential issue for further review.
We respect the intellectual property of others and require that PayPal users and users of the Generosity Network comply with relevant intellectual property laws, including copyright and trademark laws. We may, in appropriate circumstances and at our discretion without incurring any obligation or liability to do so, limit or terminate the use of our products or services for users who use or publish content on the Generosity Network that is subject to intellectual property rights claims.
PayPal will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”). If you believe your intellectual property rights have been infringed by content on the Generosity Network platform, you may request a removal of this content from our website by submitting a DMCA notification to email@example.com, by using this form, or by submitting a DMCA notification to:
Attn: PayPal Acceptable Use Policy
2211 North First Street San Jose, CA 95131
Fax number: 1-402-537-5774
If you believe that content you posted on the Generosity Network was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us by submitting a written notification to the email or address above pursuant to the DMCA.
We may terminate an infringer’s access to PayPal products or services in our sole discretion and we have a policy to terminate PayPal accounts of repeat infringers.
PayPal reserves the right to set off any negative balance in your PayPal account by drawing upon Personal Fundraiser Donations, up to the amount that you owe, and/or by exercising any of PayPal’s set off rights pursuant to the User Agreement.
You shall be bound by these Terms when you accept them by following the instructions on the Generosity Network website or mobile application. Thereafter, these Terms will continue until terminated by either of us. If you breach these Terms at any time, we reserve the right to terminate, suspend, or take any other action related to your account with PayPal and we may suspend your access to or remove your Fundraiser from the Generosity Network in our sole discretion. After termination of these Terms, we will exercise reasonable efforts to promptly remove your Fundraiser from the Generosity Network.
In the event the Generosity Network is terminated, we will maintain existing Generosity Network Fundraisers until they expire or are removed.