10 ways to reimagine the customer experience and help drive conversions online

Nov 02 2021 | PayPal Editor

Adopting these best practices can help curb cart abandonment, improve conversion rates, increase cart sizes, and boost customer loyalty.
Great ecommerce experiences are a differentiator in today’s increasingly digital shopping environment.

“You can have a huge ripple effect on your business if you make positive changes to your overall ecommerce experience,” concludes Dr. Raymond. “Consumers just want great experiences, no matter what they’re buying. Make it a smooth journey for them.”

An optimized experience can help benefit shoppers who want to complete checkout quickly and merchants aiming to close sales consistently and efficiently. It’s a win-win for consumers and merchants.

Now is the time to optimize the customer experience and accelerate your growth.

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