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*Terms and Conditions


  1. The £10 placed in your PayPal account (the “Offer”) is available to Trainline customers who have
    1. received an email from Trainline indicating their eligibility to participate in the Offer; or have learned about the Offer via the PayPal campaign landing page; and
    2. successfully signed up for a new UK PayPal account between 12.01am GMT, 18 November 2019 and 11.59 GMT, 15 December 2019 (the “Offer Period”).
    The Offer will be available in your PayPal account within 48 hours of successfully signing-up to your PayPal account. The Offer can only be redeemed when you use PayPal to make a ticket purchase online using the Trainline website or using the Trainline app. The Offer is available to UK residents aged 18 years or over. PayPal reserves the right to verify the eligibility of the Offer participants. The Offer is only valid in the UK and is limited to purchases in Great British Pounds (GBP) only. The Offer is not valid for users who have an existing account with PayPal.
  2. The Offer must be redeemed by 11.59pm GMT on 22 December 2019 (the “Offer Expiry Date”). After the Offer Expiry Date, the Offer will be removed from your PayPal account. You can find the Offer featured within the ‘Wallet’ section of your PayPal account under ‘Offers’ when using a desktop device. You will be notified when the Offer has been added to your account via email provided you are opted-in for PayPal marketing communications.
  3. By participating in the Offer you agree to be bound by these terms and conditions (the “Terms and Conditions”). The Offer which is applied to your UK PayPal account is a Special Funding Arrangement as described at section 3.5 of the User Agreement. This amount does not constitute e-money, is not deemed part of your PayPal Balance and is not redeemable in cash.
  4. The Offer will be applied and deducted from your total order value at Trainline checkout.
  5. To be eligible for this Offer you must:
    1. maintain your UK PayPal account, once signed-up, in good standing and must not be in breach of PayPal’s User Agreement at any time;
    2. have been selected by PayPal and/or Trainline to receive the Offer;
    3. complete a purchase at a participating shop or website using your PayPal account; and
    4. complete your purchase using PayPal no later than 11.59pm GMT on 22 December 2019.
  6. The Offer cannot be transferred or combined with any other PayPal
    1. offer (including but not limited to Pay After Delivery);
    2. promotion code;
    3. coupon; or
    4. discount, or any third-party voucher, offer, discount or promotion code.
    The Offer cannot be redeemed for cash and cannot be withdrawn from your PayPal account. The Offer cannot be applied to pre-approved or subscription payments.
  7. If you seek a full refund for a purchase made using the Offer, the full refund amount will be provided, subject to the seller's refund policy minus the Offer value. If a partial refund is provided, you will receive the partial refund amount minus the Offer value. The Offer may not be available when network connectivity between the seller and PayPal is unavailable.
  8. PayPal shall not be liable, in contract or tort (including negligence) or the breach of statutory duty or in any other way, for any loss or damage arising suffered by the entrant resulting directly or indirectly from use of the Offer.
  9. PayPal reserves the right to suspend, change or cancel the Offer at any time as it may determine in its sole discretion. This includes, without limitation, the ability to change the entry methods, or to change the duration of the Promotional Period if this is deemed necessary due to circumstances beyond PayPal’s control.
  10. Although PayPal will use reasonable efforts to ensure that all information relating to the Offer (“ Offer Material”) is accurate, PayPal is not responsible for any problems or technical malfunctions of any communications network or online system, or computer hardware or software failure that may affect PayPal’s operation of the Offer or the PayPal site, including without limitation the accuracy of any Offer Material.
  11. These Terms and Conditions shall be governed by the laws of England, subject to your local mandatory rights. However, if you are a consumer, nothing in this Agreement shall deprive you of the protection granted by the provisions of your local laws in case they are mandatory (in particular those defining consumer rights). In respect of any and all disputes with consumers, the mandatory rules on jurisdiction and applicable law shall apply: the court of the place or residence or domicile of the consumer shall have jurisdiction for any claim concerning consumers.
  12. The promoter is PayPal Pte Ltd, a company incorporated in Singapore, with registered number 200509725E and registered address at 5 Temasek Boulevard, #09-01, Suntec Tower Five, Singapore 038985. PayPal, as payment service provider for Europe, is PayPal (Europe) S.à r.l. et Cie, S.C.A., registered with number R.C.S. Luxembourg B 118 349 and with registered office at 22-24 Boulevard Royal, L-2449, Luxembourg.
  13. Trainline acts as a distributor of Offers only, and is not liable or responsible for the Offer or the operation of PayPal’s:
    1. accounts;
    2. website;
    3. systems or any problems or technical malfunctions of any communications network or online system, or computer hardware or software failure that may affect PayPal’s operation of the Offer;
    4. or any malfunction of the Offer on PayPal’s systems during the payment process.
  14. The use of Trainline’s website or app is subject to Trainline’s Privacy Policy and Terms of Use.

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