Already registered and made a return? Visit the refund request page.
1. Return your item
Follow the seller’s return instructions for your purchase. Remember to keep a copy of your return shipping receipt.
2. Submit a Refund Request
Log into your PayPal account, select the purchase you returned and click on “Request return shipping refund”. Submit the return shipping request form, along with proof of your return within 30 days.
3. Receive your refund
If your claim is approved we’ll send a refund of up to £15 to your PayPal account within 10 business days.*
* Exclusions apply. This service is offered by PayPal Pte. Ltd in partnership with CallPoint New Europe JSC (TELUS International Europe), the service processor. This is an exclusive offer offered to eligible PayPal account holders for up to 12 refunds on your return shipping costs from 1 January 2017 through to 31 December 2017 and up to £15 per claim. See full terms and conditions.