Hello
We need to let you know about an important change to the terms of your PayPal Credit account which will come into effect on 1st July 2021.
This change to your terms is that your standard variable rate of interest will increase from 23.90% to 21.90% p.a. (variable)
What you need to know
The interest rate is increasing
The standard variable rate of interest is increasing from 23.90% p.a. to 21.90% p.a. As a result, the APR will also increase to 21.90% APR (variable).
This change is in response to an increase in the underlying costs of providing PayPal Credit to our customers generally. The increased costs relate to us making operational changes, including those associated with the UK leaving the European Union and the way in which we are regulated.
The new interest rate will apply to all non-promotional balances and purchases made using your PayPal Credit account and will come into effect on 1st July 2021. Promotional balances refer to any 0.00% or instalment offers you may have. Any promotional purchases made before 1st July 2021 will remain subject to the applicable promotion’s interest rate and terms, but if these expire after 1st July and are not repaid in full the remaining balance will move to the new interest rate of 21.90% p.a.
It is important that you understand that this could:
As a responsible lender we always seek to act in the best interests of our customers. In support of this, we will not apply this interest rate change to customers we consider to be at risk of financial difficulties or who are already in discussion with us about their financial circumstances. For these customers, we will only apply the new interest rate once their account status returns to normal. Please feel free to contact us if you are experiencing financial difficulties on 0800 368 7155
You have the right to tell us that you want to opt out of this change and would like to close your account, by contacting us on 0800 368 7155 before 1st July 2021. If you do so, you will not be able to use PayPal Credit for future purchases and you’ll need to pay off your balance in full over a reasonable period at your current rate and in line with your existing terms.
Thanks for being a PayPal Credit customer.
Why are you making this change?
We have increased interest rates for customers in response to an increase in our costs in providing the PayPal Credit product. In particular, our costs have increased in response to operational changes related to the United Kingdom’s departure from the European Union.
I’m on a payment holiday, will this change affect me?
What happens to my existing balance when the changes take place on 1st July?
I have an existing instalment plan that doesn’t expire until after the 1st July – what happens?
I have a 0.00% for 4months offer that doesn’t expire until after the 1st July – what happens?
I want to opt out of the interest rate change – how do I do this?
I cannot afford the new repayments what can I do?
How will my balance be repaid?
I have a Direct Debit set up to pay the minimum monthly payment due – do I need to take action?
I have a Direct Debit set up to make a fixed amount payment – do I need to take action?