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1. What is PayPal Flex?
PayPal Flex is a feature that lets you split your basket into 3 payments, with the 1st payment due one month after the transaction and the subsequent payments due every month on the same date.
2. Will I be able to use PayPal Flex?
3. How long will my PayPal Flex plan last?
4. What information do I need to apply for PayPal Flex?
5. How is my application for PayPal Flex assessed?
6. Are there any fees associated with PayPal Flex?
1. How can I pay with PayPal Flex?
Just choose to pay with PayPal when you shop online, log into your PayPal account and, if it is an eligible transaction, you’ll see PayPal Flex as one of the available payment methods. After selecting it, you can apply for a PayPal Flex plan in a few simple steps, get an instant decision and finish checking out.
2. What purchase amounts qualify for PayPal Flex?
3. Where can I pay with PayPal Flex?
4. Can I use PayPal Flex if I have PayPal Credit?
1. Where can I see how much I owe?
Just log into your PayPal account, go to PayPal Flex, and click on the specific PayPal Flex plan you want to see. The amount you still owe will be under “Remaining”.
2. When will my payments be charged?
3. Can I pay off the entire PayPal Flex plan at once?
4. Can I make extra or unscheduled payments?
5. Where can I see the amount of my payments?
6. How long does it take for my latest payment to appear in my PayPal Flex activity?
7. Why didn't my payment go through?
8. Can I pause or suspend my PayPal Flex payments?
1. How can I update my debit card?
If you want to make future payments with a new card, you can change your payment method by logging into your PayPal account, going to PayPal Flex, and selecting the PayPal Flex plan you want to change. There, you can click “Change” under “Payment Method” to update your information or choose a new way to pay.
If your debit card will expire before your PayPal Flex plan ends, you can update your card information by following the same steps (above) or update your information in your PayPal wallet by logging into your PayPal account, clicking “Wallet”, choosing the card you want to update and clicking “Update Card”.
2. How can I find out if the debit card in my PayPal account is confirmed?
3. I don't want to continue my PayPal Flex plan. Can I withdraw from my contract?
1. I have been declined for PayPal Flex. Why?
Our decisioning process is automated and we assess your financial position, the information you provided within your application, and information about your usage and history with PayPal to decide whether PayPal Flex is suitable for you at this time.
If you apply during check out and get declined for PayPal Flex, you can still use PayPal to check out securely with your debit or credit card.
If you want to re-apply, you will be able to do so 35 days after your last application.
2. Will you check my credit report when I apply for PayPal Flex?
3. What are the terms and conditions for my PayPal Flex plan?
4. Why did I receive an email regarding my PayPal Flex plan?
5. Do I still get PayPal Buyer Protection when I choose PayPal Flex?
6. Can I have multiple PayPal Flex plans at the same time?
7. I didn’t receive my purchase—what should I do?
8. Can I apply for a refund?
9. I have opened a dispute. Do I still need to make repayments?