- Resources for Police Investigations
- As the world’s leading payment service, PayPal Holdings Inc’s global portfolio of businesses enables hundreds of millions of people to pay online. Paypal Holdings Inc. established the PayPal Global Asset Protection team to promote the safe use of its platforms, enhance the user experience and to collaborate with local, national and international police in apprehending and prosecuting criminals.
- Police officers in the UK seeking assistance and records for investigations relating to PayPal should contact the Paypal Global Asset Protection team for assistance.
Resources available to police officials
PayPal data requests coming from Police Officers, English judges, Trading standards and other government agencies can be submitted using our Safety Hub - PayPal Law Enforcement Tool through the link https://safetyhub.paypalcorp.com
In compliance with the Luxembourg Law of 5 April 1993, PayPal queries from tax authorities and non- traditional Law Enforcement agencies must be processed through a compulsory undertaking pursuant upon our Luxembourg entities directly.
Applicable only to those users who receive services from PayPal (Europe) S.à r.l. et Cie, S.C.A., be advised that some users' information may not be disclosed unless in response to a compulsory process (court orders, compulsory acts or laws etc.) or proactive referral
Priority will be given only in particular circumstances and investigation types (ie. life threatening issues etc.) and only where the sense of urgency is appropriately specified
Resources for Customers
If you are a non-Law Enforcement official, please use the following link:Safety with PayPal