Why are you making this change?
We have increased interest rates for customers in response to an increase in our costs in providing the PayPal Credit product. In particular, our costs have increased in response to operational changes related to the United Kingdom’s departure from the European Union.
We have also considered factors which indicate there is an increased risk you may not be able to repay us. These could include your credit rating and the way you conduct any of your PayPal accounts.
What happens to my existing balance when the changes take place on 1st September?
I have an existing instalment plan that doesn’t expire until after the 1st September – what happens?
I have a 0.00% for 4 months offer that doesn’t expire until after the 1st September – what happens?
I want to opt out of the interest rate change – how do I do this?
I cannot afford the new repayments what can I do?
How will my balance be repaid?
I have a Direct Debit set up to pay the minimum monthly payment due – do I need to take action?
I have a Direct Debit set up to make a fixed amount payment – do I need to take action?