Why is my PayPal payment Under Review?

As a security measure to protect our sellers, we review potentially higher-risk payments. When this happens, we place a hold on the payment within minutes of it being sent and ask the seller not to deliver the item, or service, associated with this payment. The payment will appear as Under Review in the recipient’s account.

We aim to review the payment within 24 hours of placing it on hold. Once our review is complete, we'll either clear the payment or reverse it.

All payments that we clear are eligible for our Seller Protection. If the payment isn't approved, we advise the seller not to deliver the item/service. This helps the seller to avoid potential losses.

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