Where and how can I shop safely with PayPal?

Where can I use PayPal?

Use PayPal to pay on eBay and many other websites, on the go or even in shops on the high street. Find out where to shop.

How do I use PayPal safely and how does PayPal protect me?

If buying, we may cover you under PayPal Buyer Protection if:

  • you don’t receive anything, or
  • the item is significantly not as described

If selling, we may cover you under our PayPal Seller Protection if:

  • you receive an unauthorised payment or
  • someone claims that an item you’ve sold didn't arrive

To find out the details of our protection policies please go to our webpage dedicated to Safety and Security.

How do I protect my details?

  • Password: Use numbers, letters and special characters to create a strong password and do not use it on other websites
  • Security Questions: Choose questions that guarantee only you will know the answer
  • Anything else: Change your password regularly and find out about Spoof and Phishing.

Where do I go if I have questions/problems?

If you have any questions at all please Call Customer Service.