What is my Receiving Limit and how can I remove it?
We’re required to collect and verify certain information from our customers. We must do this before our customers receive €2,500 (or currency equivalent) into their PayPal account (in total) within a year of receiving their first payment.
If access to your account is already limited because of the receiving limit, go to the Resolution Centre and follow the instructions.
You'll be asked to complete the following steps:
- Confirm your card or bank account.
- Upload the following documents:
- proof of identity
- proof of address not older than 12 months (i.e. gas, electricity or phone bill, credit card or bank account statement, etc.)