What happens if my donation can't be delivered to my chosen charity?

We do our best to deliver your donation to your chosen charity. Occasionally, charities no longer meet the criteria to receive donations from PayPal Giving Fund. In this case, we reserve the right to redirect your donation, and will seek a new recommendation from you in accordance with our Donation Delivery Policy.

If you don’t have a PayPal account but have a question or concern about PayPal Giving Fund, please contact us using this form.