My refund is completed, where is my money?

Your refund has been completed. Depending on the funding source you used to send the original payment, it may take some additional time for your refund to be processed.

  • If you paid with a credit card, the money is refunded to your card. If the card you paid with is closed or invalid, please contact the issuing bank, as the money will still be refunded to your credit card account.
  • If you paid with your bank, the money is refunded to your PayPal account balance and then automatically transferred to your bank account.
  • If you paid with your PayPal balance, the money will be refunded to your PayPal balance.
  • If you paid using a credit card and your PayPal account balance, the amount paid by the credit card is refunded to your card. The remaining amount is refunded to your PayPal account balance.
  • If you paid using PayPal Credit, the amount is refunded to your PayPal Credit account.
  • If you paid with a debit card, the amount is refunded to your debit card. If the refund cannot be processed to your debit card, it will be applied to your PayPal balance.
Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

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