How do I receive a PayPal payment in another currency?

If you receive a payment in a currency you don’t hold, the payment will show as Unclaimed. You will see options to Accept or Refuse the payment.

To accept or refuse a payment in another currency:

  1. Go to Activity.
  2. Choose to Accept or Refuse.
  3. Click Submit.
If you choose to Accept you have the following options:
  • Accept the payment and convert it to your primary currency
  • Accept the payment and open a new balance in that currency
  • Refuse the payment and return it to the sender.
If you choose to accept the payment and convert it to your primary balance, the currency conversion will be completed at a retail foreign exchange rate, which is adjusted regularly based on market conditions and may differ from the rates that you may see in the media. This rate includes a small conversion fee.

For more information, click Fees at the bottom of any PayPal page.

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