Home
  • PayPal App Help
  • My Account
  • My Money
  • Payments
  • PayPal Credit
  • Disputes & Limitations
  • Products & Services
  • Merchant
  • US Tax Information
  • Non-Profits and Donations

How do I reset my password if I forgot my email address?

Here's how to reset your password if you forgotten your email address:

  1. Go to our login.
  2. Click Forgotten password?
  3. Click Forgot your email?
  4. Enter up to 3 email addresses you may have used with PayPal and click Next.

If we identify your email address, you can then use it to log in with your password. You can also create a new password if you’ve forgotten it.

Here's how to reset your password if you forgot your email:

  1. Tap Forgot?
  2. Tap Forgot your email?
  3. Enter up to 3 email addresses you may have used with PayPal and click Next.

If we identify your email address, you can then use it to log in with your password. You can also create a new password if you've forgotten it.

Was this article helpful?

More ways we can help

How are we doing?
Take our survey

If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more