<section><p>If you have questions about orders and authorisations, check out our <a href="https://www.paypal-community.com/t5/Merchant-Integration-Technical/ct-p/mts" target="_blank">Merchant Integration Tech Support Community</a>, which has lots of useful information on authorisations, integrations and PayPal reporting. </p></section>

Information on merchant orders, authorisations and integration support

Our Merchant Integration Tech Support Community provides aid with orders & authorizations. Access resources on integrations, authorizations, & reporting.

Information on merchant orders, authorisations and integration support | PayPal GB

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PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (or CSSF). CSSF’s registered office: 283, route d’Arlon, L-1150 Luxembourg. The CSSF maintains a register of the organisations that it regulates at

PayPal is number B00000351 on the register, but you can also look us up on the register by our name. Trade Register Number: R.C.S. Luxembourg B 118 349.

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The Consumer Rights Protection Centre (in Latvian – Patērētāju tiesību aizsardzības centrs) (if you are a consumer). You may obtain further information regarding the Consumer Rights Protection Centre and how to contact them at

The Ombudsman of the Finance Latvia Association (in Latvian– Finanšu Nozares Asociācija). You may obtain further information regarding the Ombudsman of the Finance Latvia Association and how to contact them at

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or by visiting the EU's Online Dispute Resolution site at

If the outcome of your complaint about our services, after completing the complaint escalation process, isn't to your satisfaction, you can escalate it by contacting one of the following:

We aim to offer you excellent customer service, but we may not get it right every time. So, if you're dissatisfied with PayPal, please let us know and we'll do our best to fix things quickly and fairly.

We'll aim to respond to your complaint as quickly as possible. It may take up to 15 days for us to respond to payments-related complaints. Other complaints can take up to a month. We'll send you an acknowledgement within 10 days. If there's any delay in our final response, we'll send you an update on our progress.

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