How will I know if Virtual Terminal successfully processed a transaction?
The Order Confirmation page will be displayed when Virtual Terminal has successfully submitted your transaction.
Note: If the transaction fails, you'll see an error message at the top of the main Virtual Terminal page. Make the necessary changes and retry.
The Transaction Confirmation page contains the following details:
· Transaction ID – the identification number for each transaction.
o Click the Transaction ID to view the Transaction Details page for more information. There, you can do the following:
§ Complete secondary tasks such as Void, Capture, and Refund.
§ Create a new transaction based on the data provided for this one.
o Click the Copy icon to copy the transaction ID to your computer clipboard. You can then paste it into another program or app (such as Microsoft Excel® or accounting software).
· Customer name – shows the full customer name based on the first and last name you entered.
· Address Verification Service Match – Shows the results of AVS matching with the code and what it stands for.
· Card Verification Value Match – Shows the results of card security code matching, with the code and what it stands for.
· Date and Time – Date and time of the transaction.
· Transaction Type – Type of transaction performed (for example, Authorization).
· Card Number – Number of the card used for the transaction. For security reasons, Virtual Terminal shows only the last four digits.
· Card Type – The type of card used for the transaction.
· Total Amount Charged – Monetary amount of the transaction, including any shipping charges and taxes.
· Description – Transaction description, if you entered one.
You can also print or email a receipt from this page:
· Click Print or Email Receipt to go to the Receipt page, where you can view and either print the receipt or send it to your customer via email.