Return your item
Follow the seller's instructions to return your item and remember to keep a copy of your return shipping receipt.
Submit a Refund Request
Log in, activate Refunded Returns, select the item you returned and submit your return shipping request form.
Receive your refund
Once your request is approved, you'll see a refund of up to US$20 in your PayPal balance within 10 business days.
As long as your refund request is in line with the seller's return policy, Refunded Returns covers almost everything except:
Once you've submitted a request, we'll review the details. If it is accepted, you'll receive your refund* in your PayPal account, usually within 10 business days of submission.