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My refund is completed, where is my money?

Your refund has been completed.

We send all refunds back to your original payment method. The time it takes to receive your money varies by payment method.

Credit card (including PayPal Credit)

When you pay with your credit card, it usually takes up to 5 business days for a refund to complete. Some refunds can take up to 30 days, depending on the card company.

Debit card

When you pay with your debit card, it usually takes up to 5 business days for a refund to complete. Some refunds can take up to 30 days, depending on the card company. If we can’t apply the refund to your debit card, we’ll add it to your balance with PayPal.

Bank account

When you pay with your bank account, we’ll be automatically transfer the refund to your bank account. Once issued, refunds usually take up to 5 business days to complete.

PayPal balance

When you pay with your balance, the refund will go to your PayPal Balance on the same day.

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