About Us

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, PayPal Smart Connect or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than million accounts worldwide. Available in 202 countries and 25 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community - most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.

Located in San Jose, California, PayPal was founded in 1998.

PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (or CSSF). CSSF’s registered office: 283, route d’Arlon, L-1150 Luxembourg.

Our contact details:

E-Mail: enquiry@paypal.com

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

Trade Register Number: R.C.S. Luxembourg B 118 349
VAT Number: LU22046007

If you would like to contact us, you may do so by logging in to your PayPal account (here) to send us a message that will be sent directly to a suitable team member who will respond to you.

Alternatively, if you are unable to log into your PayPal account, you can contact us by sending an email to enquiry@paypal.com. For account security, we may only be able to discuss general information when contacted by email.

If you have account specific questions, please visit Contact Us to reach us by phone so we can confirm your identity.