At PayPal, we're committed to fostering a safe and secure online environment for our users. As a leading digital payments provider, we understand the importance of responsible digital services and are fully supportive of the goals outlined in the European Union's Digital Services Act (DSA). The DSA represents a significant step towards creating a more accountable and transparent digital landscape, and we're committed to aligning our practices with its principles.

We believe that collaboration between companies, users, and regulatory authorities is essential to building a safer and more responsible digital ecosystem. PayPal remains dedicated to upholding the highest standards of user safety in compliance with applicable regulations. We maintain processes and resources, including those accessible from our website, to ensure we play our part in fostering this partnership.

Available Resources

For the public

As part of our commitment to transparency and user safety, it is possible to escalate potentially violating content to us through our reporting webform. If you come across content on our site that you believe violates our policies, please submit your concerns.

For the authorities

EU authorities and regulators seeking to engage with us on matters related to the Digital Services Act, may use the PayPal Safety Hub. This page is designed to facilitate communication and collaboration between PayPal and our partners in law enforcement or other regulatory agencies. To raise queries and concerns or to submit formal requests, please visit the PayPal Safety Hub.