Policy Updates

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Policy Updates

 

 

Notice of Amendment(s) to Asia Pacific, certain European and Latin American countries, Middle East and Africa Agreement(s)

Issued: 29 April 2021

 

This Page

This page displays policy updates which notify users of important changes to the PayPal Asia Pacific, certain European and Latin American countries, Middle East and Africa User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.

 

Amendments to the PayPal User Agreement

Effective: 31 May 2021 (Residents of Mainland China, Malaysia, and Thailand will have an effective date of 16 June 2021.)

  • We are further revising PayPal’s Buyer Protection and Seller Protection to be globally consistent and to further clarify which transactions are eligible for protection.
  • We are clarifying how sending or receiving donations are treated.

 

Amendments to the Fees

Effective: 31 May 2021 (Residents of Mainland China, Malaysia, and Thailand will have an effective date of 16 June 2021.)

  • We have changed the refund fee for residents of Mainland China who open a PayPal account and use the PayPal services. When you refund a transaction to a buyer, we'll retain the fees paid as set out on our Fees page.
  • We have changed the fee applicable to certain countries or regions for balance withdrawal to US bank account. From the above Effective Date, balance withdrawal to US bank account by users in Philippines, Indonesia, Japan, Republic of South Korea and the UAE will be subject to a 3.00% fee – and balance withdrawal to US bank account by users in Argentina and Columbia will be subject to a 3.50% fee.

 

Amendments to the PayPal Advanced Credit and Debit Card Agreement

Effective: 31 May 2021

  • We have changed the name of the PayPal Advanced Credit and Debit Card Agreement. The new name of this agreement is the PayPal Online Payment Services Agreement.
  • Please see the section “About this Agreement” at the start of the PayPal Online Payment Services for more information about the services covered by the agreement.
  • We have added terms to clarify how to use the PayPal Payment Button, and we have added terms to explain the use of the Recurring Billing and Recurring Payments features.
  • We are updating our Proprietary Rights terms.

To review the updated User Agreement, please click HERE.