How can we help?
My Account
Verify your account
- How do I verify my PayPal account?
- Can I receive money before my PayPal account is Verified?
- Can I request a new PayPal code to confirm my cards?
- Why haven't I received the 2 small deposits from PayPal to confirm my bank account?
- What if I failed to confirm a debit or credit card on my PayPal account?
- Why has my PayPal code expired?
- How do I confirm a debit or credit card that I've linked to my PayPal account?
- Why was I charged several times for verifying my PayPal account?
- Why do I have to link and confirm my debit or credit card with my PayPal account?
- Why didn't I receive the email from PayPal to confirm my email address?
- Error message during upload? Here's what it means.
Update account info
- Can I change my PayPal address to another country?
- How do I add additional email addresses to my PayPal account?
- How do I edit my customer service email, phone number, or website URL in my PayPal account?
- How do I confirm an address?
- How do I change the postal address on my PayPal account?
- What is the difference between my postal address and my billing address on my PayPal account?
- Why do you need my postal address when registering a PayPal account?
- How do I view or edit my PayPal account information?
- How do I change the password for my PayPal account?
- Can I add a foreign shipping address in my PayPal account?
- How do I add users to my PayPal account?
- How do I edit the account holder name on my PayPal account?
- How do I manage my PayPal.Me link?
- How do I change the contact name for my business in the PayPal account?
- How do I change my business name on my PayPal Business account?
- How do I confirm my mobile number linked to PayPal?
- How do I change the primary email address of my PayPal account?
- How do I add or change the phone number on my PayPal account?
Manage preferences
- How do I add a debit or credit card to my PayPal account?
- My PayPal account was charged by a merchant. How did this happen?
- How do I download a statement report of my PayPal transaction history?
- How do I choose or change the payment receiving preferences on my PayPal account?
- How do I manage my PayPal contacts in the address book?
- How do I manage email notifications from PayPal?
Log in and password help
- I forgot the password for my PayPal account. How do I reset my password?
- I tried different passwords and still couldn’t log in to my PayPal account. What do I do now?
- What if I can no longer access the email address for my PayPal account?
- How do I change the password for my PayPal account?
- What if I forgot the email address for my PayPal account?
- What is 2-step verification?
- How do I stay logging in to PayPal to check out faster? (PayPal One Touch)