I've set up a pre-approved payment for a subscription, installment plan or recurring payment. How do I view, modify or cancel this agreement in my PayPal account?
If you set up a pre-approved payment with a merchant, you've authorised the merchant to charge your PayPal account based on the cycles or schedules you’ve agreed with the merchant. Pre-approved payments include recurring payments, subscriptions, automatic billings or installment plans.
To view, modify, or cancel your pre-approved payments, please follow the steps below:
- Go to Settings.
- Click the Payments tab.
- Click Manage pre-approved payments.
- Select the merchant’s name whose payment you want to view, modify, or cancel.
- Follow the instructions on the page.
A pre-approved payment can be cancelled up until the day before the next scheduled payment in order for you not to be charged. Please note that after cancelling a payment, subscription or automatic billing agreement, you're still required to pay the merchant for the goods or services you've already received.
If you want to change a card for your pre-approved payments, you'll need to have at least one other card registered in your PayPal account before updating your payment method.
If you have any questions about your pre-approved payment arrangement, please contact the merchant directly. You can find their contact details in the email you received when you signed up for your pre-approved payment, or in the relevant transaction details on your Activity page.