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Information on claims and disputes
How can I cancel a buyer complaint?How do I accept or refuse a partial refund for a PayPal payment?How do I view the status of my PayPal dispute or claim?What should I do if I have a problem with my PayPal purchase?Do I have to file a PayPal Buyer Protection claim within a certain timeframe?How do I report a billing issue?Can I reopen a closed dispute in my PayPal account?Can I provide additional information or evidence to PayPal to help resolve a claim?I can’t resolve the transaction issue with my seller/buyer on PayPal. How do I escalate a dispute to a claim?How long will it take for PayPal to investigate my claim?My buyer filed a dispute, claim, or chargeback, and the payment is on hold in my PayPal account. What should I do?Can I appeal PayPal’s decision on my claim?What are PayPal disputes and claims?I paid with PayPal before signing up. Can I open a dispute?How do I respond to a PayPal dispute filed by my buyer?How does PayPal Seller Protection work? Is my transaction eligible?
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