Help Article

Ask our Business Community

Get started and join the conversation to use PayPal for business in the Headstart Community.

Why did I get PayPal for Marketplaces error 500?

Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert.

Issue
PayPal for Marketplaces returned error 500.

Cause
At this time, PayPal for Marketplaces is available only to select partners for approved use cases. If you receive this error in the Live or Sandbox environment, your PayPal for Marketplaces use case has not yet been approved.

Solution
For more information, reach out to your PayPal account manager or contact us.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.