Ask our Business Community
Get started and join the conversation to use PayPal for business in the Headstart Community.
Is there an API for retrieving the current balance of my PayPal account?
Yes, this API is called the GetBalance API. You can find details on this call and its parameters here:
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.
What is the Payouts API and how do I enable it on my account?Note: The MassPay API is Deprecated as of September 1, 2017. For new integrations, see the Payouts Overview. The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a How do I access the SFTP server and retrieve my reports?This page provides examples for retrieving SFTP report files using WinSCP and a Linux command line. WinSCP is a free SFTP client for Windows. PayPal doesn't endorse or recommend WinSCP; it's just one of the more popular SFTP clients for Windows and is used for this example. SFTP How do I resolve a negative balance in my PayPal account?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. In such cases, you must reimburse PayPal for the amount of the How do I withdraw money from my PayPal account balance?You can withdraw funds from your PayPal account to your bank account opened in Singapore or U.S. Here’s how to withdraw funds from your PayPal account: Go to your Account Summary. Click Withdraw money under "PayPal balance" on the left of the page. Enter your withdrawal amount and How long does it take to withdraw balance from my PayPal account to my bank account?It can take up to 7 working days for your money to get to your bank account. If it’s been longer than 7 working days, your bank may have had a problem with your request. Common problems include an incorrect account number or sort code, or a bank How do I update my API integration for Pro Hosted to account for the updated return URL?If you've hard-coded the Pro Hosted Solution URL in your code instead of always reading the URL from the API response, you should be aware that PayPal has updated the return URL in the API response to also support the mobile template. To correct your integration, use the following instructions. There are two How do I access the Sandbox account associated with my REST API test credentials?Here's how: Log in to your PayPal Developer account. Click Dashboard. Click Accounts under Sandbox. Click the email address of the business account you specified in your application. Click Profile. Click Profile on the Account details page. Note: The default password is "11111111." However, you can click Change Why did I get an exception error when retrieving user certificates with PayPal's Microsoft SDKs?Issue While working with the Microsoft SDKs from PayPal, you got the following error: "com.paypal.sdk.exceptions.FatalException: Unable to retrieve certificate from user or system keystores for: XXXXX." Cause The SDK throws an exception when the Certificate for your API account hasn't been registered properly on your system through the Are REST APIs available for Payflow accounts?No, the REST APIs are currently available only to PayPal accounts. See Also: How do I create REST API credentials?Why did I get the error "Sorry, but you cannot view your existing API Signature while your account is unconfirmed" when accessing my API credentials?Issue An error message reported that your existing API Signature isn't viewable. Cause Your PayPal email address isn't appropriately marked as confirmed in our system. Solution If you try to confirm the email address and you're told that it's already confirmed, try adding a second email address and How do I whitelist my server’s IP address so it can access PayPal APIs?PayPal doesn't require merchants to whitelist specific IP addresses to access PayPal Classic or REST APIs. However, PayPal does offer optional IP address whitelisting features for Payflow Pro and PayPal Manager. Whitelist access to Payflow Pro To increase security, you can specify up to 16 different IP addresses Why is it important to renew my API Certificate?API Certificates are used to authenticate you to PayPal APIs. If your Certificate expires, PayPal can't authenticate you as a valid API user. As a result, you won't be able to process any transactions via the APIs. If your Certificate has expired, you can renew or change your How do I find my Sandbox API credentials?When you create a test business account in PayPal's Sandbox, an API Signature is generated for that account automatically. Here's how to find it: Log in to your PayPal Developer account. Click Dashboard. Click Accounts under Sandbox. Click the email address of the business account whose credentials you're What is Instant Update API and how can it help my business? PayPal Instant Update API is a feature of Express Checkout that lets customers view postage options, insurance choices and tax totals at the beginning of the checkout process. Studies show that buyers are more likely to complete checkout when more transaction details appear sooner and when there are Which banks can I use to top up my PayPal account? You can top up your PayPal account with any of your local bank accounts – savings or current account. However, UOB is currently not supported for top-up. How do I withdraw my PayPal balance in different currencies?While you can keep many different currencies in your PayPal balance, the funds you withdraw to your bank account will be received in SGD or USD depending on where your bank account is registered. You can only withdraw SGD to your Singapore bank account, and USD to your How do I convert my PayPal balance to a different currency?You can convert some or all of your PayPal balance from one currency to another currency. Here’s how to convert your PayPal balance to a different currency: Go to Wallet. Click PayPal balance at the left side the page. Click Manage currencies. Enter the amount you want to How do I generate Payflow API credentials with a PayPal Payments Pro account?Here's how: Log in to your PayPal account. Select Profile > Profile and settings > My selling tools > API Access, click Update. Click Set up Payflow Pro API access under Option 2. Click Create access to generate your PayPal Payments Pro credentials. When credentials have been generated, How do I add a bank account to my PayPal account?Here's how to add your Singapore or US bank account to your PayPal account: Go to Wallet. Under "Bank accounts", click Link a bank account. Select the country of your bank and fill out the rest of the form. Follow the instructions. You can link up to 8 bank
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.