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Help Centre > Payments/Send money > Money was taken from my PayPal account by a merchant. How did this happen?

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Money was taken from my PayPal account by a merchant. How did this happen?

You may have entered into a Billing Agreement with PayPal allowing this merchant to withdraw funds from your PayPal account.

To see which Billing Agreements are in effect for your PayPal account:
  1. Log in to your account.
  2. Click Settings (the gear icon) near the top of the page.
  3. Click Payments near the top of the page.
  4. Click Manage Automatic Payments under "Pre-approved payments".
  5. Click the merchant name to view further details.

Note: If you did not enter into an agreement, report the problem to the Resolution Centre.
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