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Help Centre > My Account/Account status > When will the hold on my eBay payment be released?

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When will the hold on my eBay payment be released?

If your account is subject to payment holds, the best way to get your funds released is to post quickly and use a postal service that provides tracking and delivery confirmation. Typically, you can access your payments in 21 days or even sooner if you follow good shipping practices:

  • If you mark the item as shipped and provide tracking information in “My eBay”, your payment should be available 3 days after your latest estimated delivery date.
  • If you mark the item as shipped but don’t provide tracking information in “My eBay”, your payment should be available 7 days after your latest estimated delivery date.
  • If you fulfil the order, but don’t mark the item as shipped and provide any shipping information, your payment should be available after 21 days, as long as your buyer doesn’t report a problem with the transaction.

Buyers can’t request that PayPal release a seller’s payment.

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