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Help Centre > My Money/Add money to my account > What is the Consumer Reference Number and where can I find it?

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What is the Consumer Reference Number and where can I find it?

A Consumer Reference Number is a unique 15-character identifier linking your PayPal account with your DBS/POSB account.

You'll be asked to enter your Consumer Reference Number on your online DBS/POSB bank account when you initiate a top-up to your PayPal account for the first time.

Here's how to find your Consumer Reference Number:

  1. Log in to your PayPal account.
  2. Click Transfer money.
  3. Follow the instructions.

The Consumer Reference Number is displayed above the Log in to DBS button.

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