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Is there a limit to the top-up amount?
Yes, the maximum amount is the equivalent of $10,000 USD per transfer.
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How long does it take for the top-up amount to reach my PayPal account? If you top up with your DBS/POSB bank account, the top-up amount usually appears in your PayPal account within 1 to 2 business days. For other Singapore bank accounts, it may take up to 4 to 6 business days. Is there an alternative to command-line access when setting up the PHP SDK samples?If you don't have command-line access to install the PHP SDK samples, here's how to manually set up the samples: Create a new file in: <SDK_ROOT>/samples/php/ Name this file ppsdk_include_path.inc Open this file and add the following: <?php set_include_path('path_to_sdk_root'. DIRECTORY_SEPARATOR . 'lib' . PATH_SEPARATOR . get_include_path()); ?> What should I do if the top-up amount doesn't show in my PayPal account?It can take up to 4 to 6 business days (or 1-2 business days for DBS/POSB bank account) for the top-up amount to appear in your PayPal account. If you've been waiting longer than this timeframe, please contact your bank to find out if there's any issue on Is it free to top up my PayPal account?It's free if you top up your PayPal account with your DBS/POSB bank account – PayPal and DBS/POSB bank do not charge any fee for topping up your PayPal account using your DBS/POSB bank account. PayPal doesn't charge any fee if you top up your PayPal account from Is there a fee associated with the Seller Protection Policy? No, Seller Protection is a free service provided to our members. It reinforces PayPal's commitment to building trust and safety in our network. Which currency can I use to top up? You can top up your PayPal account in Singapore dollars only. Do I need to link my bank account to my PayPal account before I top up?Yes, if you're topping up from a bank account other than a DBS/POSB bank account. If you're topping up from a DBS/POSB account, you won't need to link your bank account to your PayPal account. However, when you top up for the first time, you'll need to set Which banks can I use to top up my PayPal account? You can top up your PayPal account with any of your local bank accounts – savings or current account. However, UOB is currently not supported for top-up. How do I top up/add money to my PayPal account from my bank account?You don't need to have money in your PayPal account to make a payment. As long as you've linked a credit or debit card, you can start paying with PayPal. If you want to top up your PayPal account with your bank account, you can do so from a confirmed bank Is there an API for retrieving the current balance of my PayPal account?Yes, this API is called the GetBalance API. You can find details on this call and its parameters here: NVP: https://developer.paypal.com/docs/classic/api/merchant/GetBalance_API_Operation_NVP SOAP: https://developer.paypal.com/docs/classic/api/merchant/GetBalance_API_Operation_SOAP What are reserves? Why is there a reserve on my PayPal account?A reserve is a balance amount temporarily held in your PayPal account. It helps make sure that you’re able to cover potential transaction losses from chargebacks, claims or payment reversals filed by your buyers, where no other funds are available. The reserved amount will be unavailable for use Can I receive money before my PayPal account is Verified?Yes. Once you've confirmed your email address and your PayPal account is activated, you can start receiving payments without being Verified. There is no receiving limit using PayPal. However, before you become Verified, there is a limit to the amount of money you can withdraw from your PayPal What is the easiest way to calculate fees?One of the easiest ways to calculate PayPal fees paid for the year is to input your fee deductions into Microsoft Excel by following these steps: Download your transaction history for the year and import it into Microsoft Excel. Make sure to download your history as "Comma" or What information is required to open a Personal PayPal account?To open a personal PayPal account, you'll need to provide your name, address, phone number, and email address. We also ask that you create a password for your PayPal account and choose two different security questions to answer. This information is necessary for us to protect you from How can I remove my withdrawal limit on my PayPal account?When you open a PayPal Singapore account, there's a limit to the amount of money you can withdraw to your bank account. Your withdrawal limit resets each month following the date you first opened your account. When you complete certain steps in your account, this withdrawal limit will What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance. If your PayPal balance does not cover the refund: If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your Why did I get result code 117?Issue PayPal returned result code 117 - Failed merchant rule check. Causes Transaction settings on your account and the transaction in question didn't match for one of the following reasons: The transaction amount exceeds the maximum transaction amount limit on the account. The maximum amount for credits has Why did I get the message "The webpage you are viewing is trying to close the window" when I clicked Continue Shopping in the PayPal shopping cart?Issue While using the PayPal shopping cart, you received the message "The webpage you are viewing is trying to close the window." Cause This is an expected behavior based on Internet Explorer 7 default security settings and some PayPal shopping cart updates to enhance tabbed browsing. Solution The Why did I get the error "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid..."?Issue PayPal couldn't process a payment request due to an invalid shipping address. Cause Your shopping cart or payment request includes the variable Address_Override=1. This tells PayPal not to allow buyers to edit their shipping address on the PayPal review page. If the address isn't valid, they'll receive
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