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Help Centre > My Money/My debit and credit cards > What if I failed to confirm my debit or credit card?

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What if I failed to confirm my debit or credit card?

If the PayPal code is entered incorrectly 5 times, the credit card is disabled from the PayPal system.

If you would like to use a card that has been disabled, contact us by clicking Contact Us at the bottom of any PayPal webpage so that we can help you reset it. Once you have re-added the credit card, you can enter your PayPal code again.

We charged your card 3 SGD to send a PayPal code. This charge and a 4-digit PayPal code appear on your card statement within 2 to 4 business days. The code sequence appears as PayPal*1234CODE. You will need the first 4 digits to confirm your card. We will refund the charge to your credit card. This may take up to 30 days to appear on the card statement once you have confirmed your credit card.

Here's how to enter your PayPal code to confirm your credit card:

  1. Log in to your PayPal account.
  2. Click Wallet near the top of the page.
  3. Click on the card you requested to confirm.
  4. Click Confirm card.
  5. Enter the 4-digit code and click Confirm.
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