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Help Centre > All About PayPal/PayPal basics > What is a One-Time Passcode?

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What is a One-Time Passcode?

The One-Time Passcode is a random number generated by our system when you log in to your PayPal account. When you make a phone call to PayPal customer support, you can provide us with the One-Time Passcode to identify yourself more quickly than any other authentication method. 

Here's how to find the One-Time Passcode:
  1. Log in to your PayPal account.
  2. Click Help & Contact at the bottom of any PayPal page.
  3. Click Call customer support to see the One-Time Passcode (6-digit number).

Note: The One-Time Passcode is valid for one hour. If your One-Time Passcode expires, you need to check the "Call customer support" page again to find a new One-Time Passcode.
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